Shipping

UNITED STATES

Delivery time for US orders is 4-8 business days

For all orders of $50 and less the delivery fee is $19.95

For all orders from $50 to $100 the delivery fee is $12.95

For all orders of $100 and more, delivery is free.

Canada Zone 1

Canada Zone 1 includes Alberta, British Columbia, Manitoba, New Brunswick, Nova Scotia, Ontario, Quebec and Saskatchewan

Delivery time for this area is 3 to 9 business days

For all orders of 50$ and less the delivery fee is 15.95$

For all orders from 50$ to 75$ the delivery fee is 12.95$

For all orders from 75$ to 100$ the delivery fee is 7.95$

For all orders of 100$ and more, delivery is free.

Canada Zone 2

Canada Zone 2 includes Prince Edward Island, Nunavut, Newfoundland and Labrador, Northwest Territories and Yukon

Delivery time for this area is 3 to 9 business days

For all orders of 100$ and less the delivery fee is 25.95$

For all orders from 100$ to 150$ the delivery fee is 20.95$

For all orders from 150$ to 200$ the delivery fee is 15.95$

For all orders of 200$ and more, delivery is free.

Return

Your satisfaction is important to us.

If your order is incomplete or damaged or you notice a quality problem with it, within 30 days of receipt of the order, you can contact us directly at the address i nfo@lescafesdusoleil.com to let us know.

Depending on the nature of the situation, we may provide a refund, exchange or issue a credit note.

Any sale of coffee, tea or other food product is final and non-returnable. Unused coffee/tea accessories or instruments, tableware and coffee machines can be returned in their original packaging within 30 days following the date of purchase upon presentation of the original receipt for a full refund or exchange. ​

The quickest and simplest way to return an item is to go to our store located at 143 rue Saint-Paul, Québec, G1K 3V8. Furthermore, the item can also be returned by mail but the return costs are the responsibility of the customer. Please note that all refunds will be made via the payment method used during the original transaction and that sales of gift cards or vouchers as well as sale items are final.